Local pickup is prefered for all orders, but I do offer shipping within the US. All work is shipped via USPS. In an effort to keep costs down and reduce waste, I use recycled and repurposed shipping material wherever possible. Be assured however, that everything will be well packed and insured. Any damage occurred during shipping must be reported within 48 hours of receiving the package.
Returns & Exchanges
If you are in any way unhappy with pottery purchased through this site, I accept returns and will return the full cost of the item, minus any shipping costs. Customer is responsible for return shipping.
For custom orders I require a 50% non-refundable deposit. I will make every reasonable effort to ensure that you are happy with your work, but if you cancel the order or refusing delivery for any reason you will lose the deposit.